Privacy policy

This policy explains what we collect when you use 365Together, why we collect it and what you can do about it.

What we collect

• Account details: your mobile number, name and email.
• Addresses you save for delivery, pickup or repair visits, including a map location if you pick one.
• Bank details you add so we can pay you for appliances you sell.
• Order information: what you buy, sell, rent or repair, photos you upload and messages in order chats.
• Device data such as browser type and pages visited, used to keep the site working and secure.

Your cart and wishlist are stored only in your browser.

How we use it

• To sign you in, process orders, arrange delivery, pickups and visits, and pay you.
• To send order updates by SMS, WhatsApp or notifications.
• To answer your questions and resolve problems.
• To meet legal and tax obligations, such as GST invoices.

Who we share it with

We share only what's needed with service providers who help us run 365Together: Razorpay for payments, SMS and messaging providers for OTPs and updates, and hosting and map services. We don't sell your personal information.

How long we keep it

We keep account and order records while your account is active and for as long as tax and legal rules require.

Your choices

You can update your profile, addresses and bank details in My Account. To have your account deleted, contact us at +91 91111 11365.